Preparing your home before a cleaning visit helps the team work efficiently and deliver the agreed scope. You do not need to pre-clean — the team handles the cleaning — but a few practical steps make the visit smoother. This guide covers access arrangements, personal belongings, pets, sensitive surfaces, instructions, and the final scope check. To schedule a visit, use our booking form.
Access arrangements
Confirm how the team will enter your home. If you will be present, let us know the expected arrival window. If you will not be home, arrange a key, lockbox, or a neighbor who can provide access, and share those details in advance. In some Las Vegas communities, gate codes or parking restrictions may affect arrival, so include those details if they apply. Clear access information prevents delays and helps the team start on time.
Personal belongings and clutter
The team cleans surfaces, floors, and fixtures, but they do not organize personal belongings or move items to access areas unless that is agreed in the scope. Tidying visible clutter — picking up clothing, toys, dishes, and items on floors and counters — lets the team reach the surfaces that need cleaning. You do not need to deep-clean or scrub anything; simply clearing walkways and surfaces is enough. If certain items should not be touched or moved, such as documents, electronics, or valuables, note them so the team leaves them in place.
Pets
If you have pets, let the team know in advance. Some pets are comfortable with visitors, while others may be anxious or disruptive during cleaning. You may want to secure pets in a specific room or arrange for them to be elsewhere during the visit. Pet-related details also help the team plan — for example, pet hair on floors or furniture may affect the approach to vacuuming and surface care. Share any pet concerns in your request so the team can prepare.
Sensitive surfaces and equipment
Identify any surfaces or equipment that need gentle or specific handling. Wood furniture, electronics, delicate decor, artwork, and instruments may require care or exclusion. If you have manufacturer care guidelines for specific surfaces — a particular floor finish, a stone countertop, or a specialty appliance — share those so the team selects appropriate products. For floor-specific care, see our floor and carpet maintenance service.
Instructions and priorities
If you have specific instructions — a stain you want addressed, a room that needs extra attention, or a task you want prioritized — note them in your request or leave a written note for the team. Clear instructions help the team focus on what matters most to you. Review the agreed scope before the visit so you and the team share the same expectations. Learn how to structure your request in our guide to residential cleaning requests.
You do not need to pre-clean
Preparation is about access and clarity, not cleaning. Do not scrub, dust, or tidy beyond clearing walkways and surfaces. The team handles the actual cleaning work.
The final scope check
Before the visit, confirm the scope one final time. Review the rooms included, any optional extras, and any exclusions. If anything has changed since your original request — a room you now want excluded or an extra you want added — communicate that before the visit so the team can adjust. The scope is confirmed with you before any work begins, so this is your opportunity to make sure everything is accurate.
After the visit
After the team completes the agreed scope, take a moment to review the results. If you have questions or concerns, raise them with the team or contact MixClean directly. For ongoing maintenance, you can schedule regular visits based on the cadence that fits your home. Read more about setting priorities in our guide to whole-home versus focused cleaning.
Frequently asked questions
This article provides general cleaning-planning information. Suitable methods depend on the material, product instructions, and site conditions. Confirm the requested scope and any preparation guidance with MixClean Solution. Follow applicable manufacturer care instructions. Cleaning results vary with surface condition and use.
